Terms & Conditions

Shipping

We can ship to virtually any address in Canada via Loomis Ground. At this time, we are unable to ship to international destinations, but we are working on expanding our shipping. Please reach out if you are outside of Canada and wanting to purchase products.

When you place an order, we usually ship within 24 hours of your order (Monday-Friday).  We will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.  All orders are tracked with a Loomis Ground tracking number.

No Hassle Returns Policy*

You may return most new, unopened items within 30 days of delivery for a full refund. Contact us to discuss any issue you may have; we’re reasonable. Western Canada Welding Products will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item). Otherwise, the purchaser will be responsible for all costs associated with returning an item. 

You should expect to receive your refund within four weeks of the item being returned; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

*For sanitary reasons there are no returns on any personal protective equipment. (facemasks, gloves, and apparel)

*Restocking fees on welding machines 25%.

*Shipping restrictions apply to some items